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Outlook 2007 and POP 3 performance issues

I received a request the other week from Lars, who was having issues with Outlook 2007:

I am desperate for help. Having installed Office 2007 in Vista Business, I can no longer use Outlook with any POP3 account.  It is simply too slow. I downloads approximately 1 Mb of mails per hour!  I am using a high speed ADSL connection at home and a normal high speed connection in the office. It makes Outlook 2007 virtually unusable.  I have unchecked every filter and feature possible, but with no change.
Apparently I am not the only one with this problem and many people I know have de-installed Outlook 2007 and re-installed Outlook 2003 and then the problem disappeared.

I spent quite a while, searching around internally, finding other similar types of problems and finally found the team who resolved this issue (after a lot of head scratching) by doing the following in Vista:

Go to Programs | Accessories then right click command line and select "run as administrator".

At the prompt type:  netsh interface tcp set global autotuninglevel=disable

This is specific to Vista and it is an incompatible network card that is the cause.  We went back into the forums and found that a couple of other people also stumbled onto this solution.

So Greg has kindly written a kb article number 935400 which walks you through the process if you're experiencing the same issues...

Published Friday, April 13, 2007 8:47 PM by Eileen_Brown

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Friday, April 20, 2007 1:13 PM by subject: exchange

# Weekend reading

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